Legal

Terms of Service

Effective: April 28, 2026

Last updated: April 28, 2026

Quick summary (the binding details are below):

  • The Service is an AI-powered educational counseling tool — not financial, investment, tax, legal, medical, or therapeutic advice. Always consult a licensed professional before acting on anything important.
  • AI output may be inaccurate, incomplete, or wrong for your situation. You use it at your own risk and are solely responsible for any decision you make based on it.
  • You must be 18 or older and in the United States. No fiduciary, advisory, attorney-client, or therapist-patient relationship is created by your use of the Service.
  • Subscriptions are $9.99/month or $99/year, auto-renew until you cancel, and are non-refundable except as required by law. The 7-day free trial requires no card.
  • Disputes are resolved by binding arbitration with a class-action waiver (Section 18). You can opt out within 30 days of accepting these Terms.

1. Introduction & Acceptance

These Terms of Service (the “Terms”) form a legally binding agreement between you (“you,” “your,” or “User”) and Justin Huynh, an individual operating from California (the “Company,” “we,” “us,” or “our”), governing your access to and use of the website located at app.justinhuynh.com, the underlying chat-based artificial intelligence service, and any related applications, content, features, and tools (collectively, the “Service”).

By creating an account, starting a free trial, subscribing, or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

If you are using the Service on behalf of an entity, you represent that you have authority to bind that entity, and “you” refers to that entity.

2. CRITICAL: Nature of the Service — Not Financial, Investment, Tax, Legal, or Mental Health Advice

This Section 2 is the most important part of these Terms. By using the Service, you specifically acknowledge and agree to the following.

2.1 What the Service Is

The Service is a chat-based, AI-powered financial counseling and educational tool oriented toward general personal-finance topics relevant to early-career adults, including topics commonly described as “main character life” planning, career and income strategy (“secure the bag”), and money-mindset work (“unlearn the broke mindset”). The Service is offered as a digital information and education product.

2.2 What the Service Is NOT

The Service does not constitute and is not a substitute for:

  • Investment advice or investment management of any kind. We are not a registered investment adviser, broker-dealer, or financial planner under federal or state securities law. The Service does not recommend specific securities, investment products, allocations, or transactions, and any general references to asset classes, account types, or concepts are educational only.
  • Tax advice, tax preparation, or accounting services. We are not a CPA firm or enrolled agent. Consult a qualified tax professional for tax matters.
  • Legal advice. Nothing produced by the Service is legal advice. Consult a licensed attorney in your jurisdiction for legal matters.
  • Insurance advice or recommendations.
  • Credit counseling or debt-management services as defined under the Credit Repair Organizations Act, state debt-adjuster laws, or similar regimes.
  • Mental health, medical, or therapeutic services. The Service is not therapy. If you are experiencing a mental health crisis or thoughts of self-harm, contact the 988 Suicide & Crisis Lifeline (call or text 988) or your local emergency services immediately.

2.3 AFC Credential — Scope and Limitations

The founder of the Company holds the Accredited Financial Counselor® (AFC®) credential issued by the Association for Financial Counseling and Planning Education® (AFCPE®). The AFC credential is a financial counseling credential, not an investment-adviser license. Any reference to the founder's AFC credential in the Service or in marketing materials describes the founder's individual professional background and does not:

  • Convert the Service into a regulated investment-advisory or fiduciary relationship between you and the Company;
  • Create a 1:1 counseling relationship between you and the founder, except where you have separately engaged the founder for individual counseling under a separate written agreement; or
  • Cause AI-generated outputs to be deemed the professional advice of any individual credentialed person.

The Company will operate the Service consistent with the AFCPE® Code of Ethics to the extent applicable to a digital educational product. Where the AFCPE Code requires individual professional judgment that an AI cannot provide, you acknowledge that the Service operates as an educational tool only and you must consult a qualified professional for individualized advice.

2.4 AI-Generated Output

The Service uses large language models (currently provided by Anthropic, PBC) to generate responses. AI-generated content:

  • May be inaccurate, incomplete, outdated, or inappropriate for your specific situation;
  • May produce different responses to the same question;
  • Does not “know” your full financial picture, jurisdiction, tax bracket, family situation, or risk profile unless you tell it, and may make incorrect assumptions even when you do;
  • Should be independently verified before you act on it, especially for any decision involving money, contracts, taxes, employment, debt, or significant life choices.

You agree that you are solely responsible for any decision you make and any action you take based on Service output. The Company is not liable for any outcome resulting from your reliance on Service output. See Sections 15 and 16.

2.5 No Fiduciary or Professional Relationship

Your use of the Service does not create a fiduciary, advisory, attorney-client, accountant-client, counselor-client, doctor-patient, or therapist-patient relationship between you and the Company, the founder, or any contractor of the Company.

2.6 No Guarantees of Outcome

We make no guarantee that you will achieve any specific financial result, income increase, debt reduction, savings rate, negotiation outcome, job offer, or psychological state from using the Service. Past results, testimonials, or case studies are not predictive of your results.

3. Eligibility

To use the Service, you must:

  1. Be at least 18 years old and legally able to enter into a binding contract under the laws of your jurisdiction;
  2. Reside in a U.S. state or territory where the Service is offered; the Service is not intended for users in the European Economic Area, United Kingdom, or other jurisdictions where additional regulatory requirements apply unless we expressly enable it;
  3. Not be barred from using the Service under applicable law; and
  4. Not have had a previous account terminated by us for breach.

Users under 18 are not permitted. If we become aware that we have collected personal information from a person under 18 (or under 13, in any case), we will delete it promptly. If you are a parent or guardian and believe your child has provided information, contact us at the address in Section 22.

4. Accounts

4.1 Registration

To use most features, you must register an account using a valid email address. You may register via email magic link or third-party single sign-on (e.g., Google). You agree to provide accurate, current, and complete information and to keep it updated.

4.2 Account Security

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use. We are not liable for losses arising from your failure to secure your account.

4.3 One Account Per Person

You may maintain only one account. Creating multiple accounts to circumvent the trial limit, daily message cap, payment terms, or any prior termination is a material breach of these Terms and grounds for immediate suspension and forfeiture of any fees paid.

5. Free Trial

5.1 Trial Terms

We offer a 7-day free trial with no credit card required. During the trial, you may send up to 5 messages per day to the Service, which uses our trial-tier model. Trial messages and trial duration are subject to change in our discretion; material reductions will be communicated to you before they take effect.

5.2 Trial Limits and Anti-Abuse

We may detect and prevent trial abuse, including but not limited to: multi-account creation, IP-based circumvention, disposable email addresses, and automated signups. We may impose phone verification, device fingerprinting, or similar measures, and may terminate accounts engaged in abuse without notice.

5.3 End of Trial

At the end of the trial period, your access to the chat is suspended until you subscribe. We do not automatically charge you. We may, in our discretion, allow eligible users to restart a trial after a defined waiting period; this is a privilege, not a right.

6. Subscriptions, Pricing, and Billing

6.1 Plans

The Service is offered on the following paid plans (prices in USD, exclusive of any applicable taxes):

  • Monthly: $9.99 per month
  • Annual: $99.00 per year (billed once annually)

Pricing is current as of the Effective Date and subject to change as described in Section 6.5.

6.2 Payment Processor

Payments are processed by Stripe, Inc. (“Stripe”). By providing payment information, you authorize Stripe and the Company to charge your payment method for the subscription you select, including taxes and any applicable fees. Your payment information is handled by Stripe under their terms and privacy policy; we do not store your full card number.

6.3 AUTOMATIC RENEWAL — IMPORTANT NOTICE

PLEASE READ. THIS APPLIES IN ALL U.S. STATES, INCLUDING CALIFORNIA.

YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW at the end of each billing period (monthly for monthly plans, annually for annual plans) at the then-current price, and your payment method will be automatically charged, until you cancel.

  • Monthly subscriptions renew every month and are charged $9.99 (or the then-current price) on each renewal.
  • Annual subscriptions renew every twelve (12) months and are charged $99.00 (or the then-current price) on each renewal.

You may cancel at any time through your account settings or the Stripe customer portal. Cancellation takes effect at the end of the current paid period; you will retain access until then. No refunds are issued for partial periods, except as required by law or as described in Section 6.6.

If you reside in California, you may also cancel by emailing justin@justinhuynh.com with the subject line “CANCEL.” We will process your cancellation request within the time required by California law.

6.4 Taxes

Listed prices do not include sales, use, value-added, or similar taxes. Where we are required to collect such taxes, they will be added to your charge. You are responsible for any taxes assessed on your use of the Service that we are not required to collect.

6.5 Price Changes

We may change subscription pricing. For active subscribers, price changes take effect on the next renewal after we provide you at least thirty (30) days' notice by email to the address on file. If you do not agree to the new price, you may cancel before the renewal.

6.6 Refunds

All payments are non-refundable except where required by applicable law or expressly stated. We may, at our sole discretion, issue refunds or credits in cases of billing error, technical issues materially preventing your use, or goodwill resolutions.

6.7 Failed Payments

If a payment fails, we may retry the charge, suspend access until payment succeeds, and ultimately terminate the subscription. You remain liable for any unpaid amounts.

6.8 Promotional Offers

We may offer promotional rates, coupons, or extended trials. These are subject to additional terms presented at the time of the offer and may be limited to new users, specific geographies, or one-time use.

7. License to Use the Service

Subject to your compliance with these Terms and timely payment of fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal, non-commercial use. All rights not expressly granted are reserved.

8. Acceptable Use

You agree not to:

  1. Use the Service for any unlawful purpose or in violation of any applicable law, regulation, or third-party right;
  2. Use the Service to provide regulated financial, legal, tax, medical, or therapeutic services to others, or to resell, rebrand, or commercially redistribute Service output;
  3. Reverse engineer, decompile, scrape, or extract the underlying models, prompts, training data, embeddings, or non-public infrastructure of the Service, except to the extent applicable law expressly prohibits restricting such activity;
  4. Use the Service or its outputs to train, fine-tune, evaluate, or otherwise build any AI/ML model that competes with the Service;
  5. Submit prompts or content that are unlawful, defamatory, obscene, sexually explicit involving minors, harassing, threatening, infringing, or that exploit or endanger any person;
  6. Attempt to manipulate or “jailbreak” the Service to produce output that violates these Terms, our usage policies, or the policies of our model providers;
  7. Use bots, scripts, or other automated means to access the Service, exceed rate limits, or generate artificial usage patterns;
  8. Submit the personal, financial, health, or other sensitive information of any person other than yourself without their lawful consent;
  9. Submit credit card numbers, bank account credentials, government IDs, social security numbers, or similar credentials into the chat — the Service does not need this information and it should not be shared in chat;
  10. Use the Service if you are a competitor for the purpose of building or improving a competing product;
  11. Misrepresent your identity, affiliation, or eligibility (including by claiming to be a minor or a legal entity you do not represent);
  12. Interfere with the security, integrity, or performance of the Service.

We may investigate and respond to violations, including by suspending or terminating your account, removing content, and reporting illegal activity to authorities.

9. Crisis and Safety

The Service is not an emergency, crisis, or suicide-prevention resource. If you or someone you know is in crisis or considering self-harm, stop using the Service and contact the 988 Suicide & Crisis Lifeline (call or text 988 in the U.S.), text HOME to 741741, or call your local emergency services. The Service may, when its safety systems detect language indicative of crisis, surface this information to you, but it is not a substitute for human help and may not detect every situation.

10. User Content and Conversations

10.1 What You Submit

User Content” means any text, prompts, files, financial details, personal narratives, or other content you submit to the Service, including chat messages.

10.2 Your Ownership

As between you and the Company, you retain ownership of your User Content.

10.3 License to Us

You grant the Company a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, transmit, and process your User Content as reasonably necessary to operate, maintain, secure, and improve the Service for you, to comply with law, and to enforce these Terms. This license terminates when your User Content is deleted, except to the extent we must retain it for legal, security, backup, or audit purposes.

10.4 AI Model Training — Our Commitment

We do not use your User Content to train foundation AI models, and we do not authorize our model providers to do so. Specifically:

  • We use the Anthropic API under terms that exclude Customer Data from being used to train Anthropic's models;
  • We do not sell User Content to third parties; and
  • Any internal use of de-identified, aggregated data for product improvement (e.g., usage analytics, retention modeling) is conducted on de-identified data only, as described in our Privacy Policy.

10.5 Your Responsibility for User Content

You represent and warrant that your User Content does not violate any law or third-party right, and that you have all rights necessary to submit it.

10.6 No Confidentiality

Although we treat your User Content with reasonable care and apply security and access controls described in our Privacy Policy, your chat messages are not subject to legal privilege (e.g., attorney-client, doctor-patient, or therapist-patient privilege). Do not submit anything you would not want disclosed if compelled by legal process.

10.7 Data Export and Deletion

You may request export or deletion of your User Content at any time through account settings or by emailing us. Deletion timelines and exceptions are described in our Privacy Policy.

11. Intellectual Property

11.1 Our IP

The Service, including all software, designs, logos, trademarks, text, graphics, the Company's frameworks (including but not limited to “Main Character Life → Secure the Bag → Unlearn the Broke Mindset”), system prompts, the founder's name and likeness as used in the Service, and all selection, arrangement, and compilation of content, is owned by the Company or its licensors and is protected by U.S. and international IP laws.

11.2 AI Output

As between you and the Company, and to the extent the Company has any rights in the AI-generated output of your sessions, the Company assigns those rights to you for your personal use, subject to:

  • These Terms (including Sections 2 and 8);
  • The terms of our model provider(s) governing AI output;
  • The fact that the same or substantially similar output may be generated for other users; and
  • The fact that AI output may not be copyrightable under U.S. law.

You are responsible for determining whether any AI output may be lawfully used for your purposes.

11.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use them without obligation to you.

11.4 Trademarks

“Justin's AI,” “Main Character Life,” “Secure the Bag,” “Unlearn the Broke Mindset,” and related marks are trademarks or pending trademarks of the Company. AFC® and Accredited Financial Counselor® are registered marks of AFCPE® and are used under the founder's individual credentialing rights, not licensed to users of the Service.

12. Third-Party Services

The Service is built on third-party infrastructure including, without limitation: Anthropic, PBC (AI models), Supabase, Inc. (database, authentication, storage), Vercel, Inc. (hosting), Stripe, Inc. (payments), Resend, Inc. (email), and PostHog, Inc. (analytics). Your use of the Service is subject to those providers' terms where applicable. We are not responsible for third-party services' availability, security, or behavior, except where applicable law provides otherwise.

13. Privacy

Our Privacy Policy describes how we collect, use, and protect your information. By using the Service, you consent to that processing.

14. Termination

14.1 By You

You may stop using the Service and cancel your subscription at any time through account settings or the Stripe customer portal. You may delete your account through account settings or by contacting us.

14.2 By Us

We may suspend or terminate your access at any time, with or without notice, for: (a) breach of these Terms; (b) suspected fraud, abuse, or illegal activity; (c) extended inactivity; (d) failure to pay; (e) risk to other users, the Service, or the Company; or (f) discontinuation of the Service.

14.3 Effect

Upon termination: your license to use the Service ends; we may delete or retain your User Content as described in our Privacy Policy; and provisions of these Terms that by their nature should survive (including Sections 2, 10.5, 11, 14, 15, 16, 17, 18, 19, 20, and 22) survive.

15. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. THE COMPANY AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS (TOGETHER, THE “COMPANY PARTIES”) EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, AND QUIET ENJOYMENT.

WITHOUT LIMITING THE FOREGOING, THE COMPANY PARTIES MAKE NO WARRANTY THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; (B) AI OUTPUTS WILL BE ACCURATE, COMPLETE, CURRENT, OR APPROPRIATE FOR YOUR SITUATION; (C) THE SERVICE WILL ACHIEVE ANY PARTICULAR FINANCIAL, EMOTIONAL, OR LIFE OUTCOME; (D) DEFECTS WILL BE CORRECTED; OR (E) THE SERVICE IS FREE OF MALICIOUS CODE.

NO ADVICE OR INFORMATION OBTAINED FROM THE SERVICE CONSTITUTES INVESTMENT, TAX, LEGAL, ACCOUNTING, MEDICAL, OR THERAPEUTIC ADVICE. SEE SECTION 2.

Some jurisdictions do not allow the exclusion of certain warranties. To the extent any disclaimer is not allowed, the Company Parties' warranties are limited to the minimum scope and duration permitted by law.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

(a) NO INDIRECT DAMAGES. IN NO EVENT WILL THE COMPANY PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, INCOME, OR DATA; LOSS OF GOODWILL OR REPUTATION; LOSS OF SAVINGS OR INVESTMENTS; LOSS OF EMPLOYMENT OPPORTUNITY OR INCOME; OR THE COST OF SUBSTITUTE SERVICES — ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE).

(b) AGGREGATE CAP. THE TOTAL CUMULATIVE LIABILITY OF THE COMPANY PARTIES TO YOU ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF: (i) THE AMOUNTS YOU PAID TO THE COMPANY FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, OR (ii) ONE HUNDRED U.S. DOLLARS ($100.00).

(c) BASIS OF THE BARGAIN. YOU ACKNOWLEDGE THAT THE FEES REFLECT THIS ALLOCATION OF RISK AND THAT THESE LIMITATIONS ARE AN ESSENTIAL BASIS OF THE BARGAIN.

Some jurisdictions do not allow certain limitations. If a jurisdiction does not allow them, the Company Parties' liability is limited to the minimum amount permitted by law.

17. Indemnification

You agree to defend, indemnify, and hold harmless the Company Parties from and against any third-party claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your User Content; (b) your use of the Service; (c) your breach of these Terms; (d) your violation of any law or third-party right; or (e) your decisions or actions taken in reliance on any Service output.

18. Dispute Resolution — Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES BINDING ARBITRATION AND WAIVES YOUR RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION.

18.1 Informal Resolution

Before filing a claim, you agree to try to resolve the dispute by emailing us at justin@justinhuynh.com with a description of the dispute, your contact information, and the relief sought. We will attempt to resolve in good faith for sixty (60) days.

18.2 Binding Arbitration

If we cannot resolve the dispute, all disputes arising out of or related to these Terms or the Service will be finally resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules then in effect, by a single arbitrator. The arbitration will be held in San Francisco, California (or by videoconference at your option), in English. The arbitrator may award any relief a court could, except as limited by these Terms. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

18.3 Class Action Waiver

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims of multiple persons or preside over any class proceeding.

18.4 Exceptions

This Section 18 does not require arbitration of: (a) claims that may be brought in small claims court if they qualify; (b) claims for injunctive relief to protect intellectual property rights; or (c) any claim where applicable law prohibits arbitration.

18.5 Opt-Out

You may opt out of this arbitration agreement by emailing justin@justinhuynh.com with the subject “ARBITRATION OPT-OUT” within thirty (30) days of first accepting these Terms, including your name and email. Opting out does not affect any other provision.

18.6 Severability of this Section

If the class action waiver is found unenforceable as to any claim, that claim must proceed in court (not arbitration) and the rest of this Section remains in effect for other claims.

19. Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, and (to the extent applicable) the laws of the United States. For any claim not subject to arbitration, you and the Company submit to the exclusive jurisdiction of the state and federal courts located in San Francisco County, California, and waive any objection based on inconvenient forum.

20. Changes to These Terms

We may update these Terms. If changes are material, we will provide notice (e.g., by email or in-product notice) at least fifteen (15) days before the changes take effect, except where a faster effective date is required by law or to address a security or legal issue. Your continued use after the effective date constitutes acceptance. If you do not agree, stop using the Service and cancel your subscription.

21. Miscellaneous

Entire Agreement. These Terms, together with the Privacy Policy and any additional terms presented at the time of a feature or purchase, are the entire agreement between you and the Company regarding the Service and supersede all prior agreements.

Severability. If any provision is unenforceable, the rest remains in effect, and the unenforceable provision will be replaced with an enforceable one closest to the parties' intent.

No Waiver. Our failure to enforce any provision is not a waiver of that or any other provision.

Assignment. You may not assign these Terms without our written consent. We may assign without restriction, including to an affiliate or in a merger or acquisition.

Force Majeure. We are not liable for any failure or delay caused by events beyond our reasonable control (e.g., natural disasters, power outages, internet failures, government actions, model-provider outages).

Notices. We may notify you by email (to the address on file), in-product, or by posting on the Service. You may notify us at the contact in Section 22.

Relationship. Nothing in these Terms creates an agency, partnership, joint venture, or employment relationship.

Headings. Headings are for convenience only and do not affect interpretation.

Export & Sanctions. You represent that you are not located in, or a national of, any country subject to U.S. embargo, and that you are not on any U.S. government list of restricted parties.

Electronic Communications. You consent to receive communications from us electronically, and agree that all agreements, notices, disclosures, and communications we provide electronically satisfy any legal requirement of writing.

22. Contact

By using the Service, you acknowledge that you have read these Terms and agree to be bound by them.